Order Tracking

Track your order

Once your order ships, we'll email you a tracking link so you can follow it to your door. Most orders are dispatched within 1–2 business days.

Where's my tracking link?

• Check the shipping confirmation email we sent when your order left us (it has your tracking number and link).
• Can't find it? Look in your spam or promotions folder.
• Just ordered? Tracking appears once the order is dispatched — please allow 1–2 business days.

Delivery times

• EU: 3–5 business days after dispatch.
• UK: 4–7 business days after dispatch.

Need help?

If your order hasn't arrived within the estimated window, email hello@velora.com with your order number and we'll track it down for you. See our FAQ and Shipping Policy for more.