Terms of Service

Terms of Service

Summary: These terms set the rules for using our store and buying from us — pricing, orders, your account, and our responsibilities. By using [STORE URL], you agree to them.

Last updated: [DATE]. These Terms of Service (“Terms”) govern your use of [STORE URL] and any purchase you make from Velora. Please read them carefully. By accessing the site or placing an order, you agree to these Terms.

1. Who we are

This store is operated by [YOUR COMPANY LEGAL NAME], [REGISTERED ADDRESS], company registration [NUMBER], contact hello@velora.com.

2. Using our store

You must be at least 18 (or have the consent of a parent or guardian) to place an order. You agree to provide accurate information and not to misuse the site, attempt to disrupt it, or use it for unlawful purposes.

3. Products & pricing

We try to display products and prices accurately, but errors can occur. Prices are shown in EUR and include applicable taxes where required. We reserve the right to correct errors and to change prices at any time before you order. Colours may vary slightly between screens.

4. Orders & acceptance

Your order is an offer to buy. A contract is formed only when we send a dispatch confirmation. We may decline or cancel an order — for example if an item is out of stock or a pricing error occurred — and will refund any payment in that case.

5. Payment

Payment is taken at checkout through our secure payment providers. You confirm you are authorised to use the payment method provided.

6. Returns & cancellations

Your rights to return and cancel are set out in our Refund & Return Policy, including the EU/UK statutory withdrawal rights.

7. Intellectual property

All content on this site — including text, images, logos, and the Velora name — is owned by us or our licensors and may not be used without permission.

8. Liability

Nothing in these Terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect or unforeseeable losses. Your statutory consumer rights are unaffected.

9. Governing law

These Terms are governed by the laws of [COUNTRY], without affecting the mandatory consumer protections of your country of residence in the EU or UK.

10. Changes & contact

We may update these Terms from time to time; the “last updated” date shows the current version. Questions? Email hello@velora.com.

This document is a draft template and not legal advice. Please review it with a qualified legal professional before publishing.